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What products do you offer and what are their benefits?We offer a range of Pure and certified kashmiri saffron, dry fruits, kashmiri kahwa, kashmiri honey , and herbs including Shilajit, which is known for its rejuvenating properties, and Lavender, which is great for relaxation and stress relief.
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What types of dry fruits do you offer?We offer a variety of Kashmiri dry fruits including kashmiri mamra almonds, kashmiri walnuts, dried apricots, pumpkin seeds, and sunflower seeds all sourced from the pristine orchards of Kashmir.
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What is Kashmiri Kahwa and how do I prepare it?Kashmiri Kahwa is a traditional green tea infused with spices like cardamom and saffron. To prepare, boil water, add a teaspoon of our Mehrang Kashmiri Kahwa instant mix, let it steep for a few minutes, and enjoy with a sprinkle of crushed almonds. We also offer Kashmiri kahwa premium quality in tea bags special crafted for kahwa tea enthusiasts
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What is your shipping policy?Orders are shipped within 2 days of receiving, with domestic delivery taking 2-3 days and international delivery around 12-15 days. We provide free delivery on orders above Rs. 900 and offer super-fast express shipping.
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How should I store Kashmiri saffron to maintain its quality?To maintain the quality of Kashmiri saffron, store it in an airtight container in a cool, dark place away from moisture and direct sunlight.
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What is the origin of your Kashmiri saffron?Our Kashmiri saffron is sourced directly from the fields of Pampore, Jammu & Kashmir, known for producing the highest quality saffron in the world.
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What payment methods do you accept?We accept various payment methods including credit/debit cards, net banking, and popular digital wallets like Paytm and Google Pay etc.
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Can I track my order?Yes, once your order is shipped, you will receive a tracking number via email to monitor the delivery status of your package.
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What is your return policy?We accept returns within 30 days of purchase. Products must be unopened and in their original packaging. Please contact our customer service on +91 9868717999 or you can mail us on info@supreme-saffron.com for return instructions.
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Are your products organic?Yes, all our products including saffron, dry fruits, honey, and herbs are organically grown and free from harmful chemicals and pesticides in fresh environment and pristine valley of Kashmir.
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How is your Kashmiri honey produced?Our Kashmiri honey is collected from the nectar of wildflowers in the valleys of Kashmir, ensuring a pure and natural product.
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Do you offer gift packaging?Yes, we offer beautiful gift packaging options for all our products. You can select the gift packaging option at checkout.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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